Water conservation rates are now in effect

The City of Round Rock’s four-tiered water rate structure, designed to encourage conservation, are now in effect through the end of October.

Even though we’ve had a wet spring and are out of the drought, we encourage customers to follow the watering schedule below:

• Residential odd-numbered addresses: Wednesday and/or Saturday
• Residential even-numbered addresses: Thursday and/or Sunday
• Commercial and multi-family customers: Tuesday and/or Friday

Please water between midnight to 10 a.m., or 7 p.m. to midnight only.

To help offset the rising costs of providing and treating water as well as collection, transmission and treatment of wastewater, a planned rate increase went into effect with the January 2016 billing.

Overall, residential customers on average will see about a 3 percent increase in their utility bill.

For most residential customers the water volume charge increased to $2.49 per 1,000 gallons and the minimum monthly service increased to $14.69.

The conservation rate tiers are:

• Tier 1: $2.49 per 1,000 gallons for consumption between 0-18,000 gallons
• Tier 2: $3.11 per 1,000 gallons for consumption between 18,001-24,000 gallons
• Tier 3: $3.74 per 1,000 gallons for consumption between 24,001-30,000 gallons
• Tier 4: $4.98 per 1,000 gallons for consumption greater than 30,001 gallons

All customers pay the same Tier 1 rate of $2.49 per 1,000 gallons for all consumption from October through April.

If we may assist you with questions or billing discrepancies, please call the Billing Office between 8 a.m. and 5 p.m. Monday through Friday at 512-218-5460.

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Source: City of Round Rock